Compassion Fatigue
About
This is a project that stemmed from mental health awareness. Working as a caregiver for 20+ years, I understand how much stress it can put on a person over time. This training helps both caregiver employees and employers understand what they, or their employees, may be feeling. It also addresses ways to cope in order to help effectively alleviate compassion fatigue.
Tools
Articulate Storyline 360, Microsoft Word (storyboarding)
Roles
I developed this project from concept through completion. Major roles included: instructional design, visual development, scenario writing, authoring, and programming.
Audience
All caregiver staff and managers
Client
A conceptual company that offers caregiving services such as medical professionals, elderly care, daycare, teaching, etc.
Problem
This project was built out of a need for caregivers and managers to recognize the mental and sometimes physical toll taking care of others can have on a person. Jobs that require caregiving often have high turnover rates because no one is addressing the mental aspect of the career.
Solution
My solution is a training that will bring awareness to a term that is not widely known, often confused, and not understood, compassion fatigue (CF). This training is for caregivers and those that manage them. It explains what CF is, how it is different from the more widely known term, burnout, and how one can support or be supported when experiencing this. The goal is to keep caregivers aware of their mental health so they won't experience CF and want to leave their profession prematurely.
Process
Since this was for a conceptual company I had to be the SME, the data, the instructional designer, and the designer. I started with what I felt for myself. I and others that I worked with were all having similar feelings and, upon exploring, discovered the term compassion fatigue.
Once I knew I wanted to move forward in the creation of this training, I researched all of the key points that many articles hit and used that to create the four objectives. From there I was able to start working on the storyboard.
With the storyboard complete, I moved into design and development in Articulate Storyline 360. I created basic layouts and with the help of a group of peers, was able to land on the final product